Performance Management & BSC

No departments found for this program.

Course Objective

Grasp the core concepts and processes of performance management, including goal setting, performance evaluation, feedback mechanisms, and development opportunities.
Gain a solid understanding of the Balanced Scorecard framework, its four perspectives (financial, customer, internal processes, learning and growth), and its role in translating strategy into measurable objectives.

Target Audience

Executives
Directors
HR experts
Supervisors
Employees

Mode of Delivery

Case studies
lecture
Group discussion
Self-Reflection Exercises

Duration in days

5

Explore Opportunities in Other Departments

Executive leadership

Develop a deeper understanding of one's strengths, weaknesses, values, and leadership style.
Enhance emotional intelligence to better manage emotions, build relationships, and motivate others.
Create a personalized development plan to address leadership weaknesses and strengthen existing skills.
Master clear, concise, and persuasive communication techniques to inspire and motivate others.
Develop skills to lead and manage change effectively within a team or organization.
Instill a commitment to continuous learning and self-improvement to adapt to changing business environments.

Foster a culture of innovation and encourage creative problem-solving among team members.

Strategic leadership & strategic thinking

Develop the ability to articulate a clear vision and set strategic goals for a team or organization.

Sharpen critical thinking skills to analyze complex situations, make sound decisions, and develop effective strategies.

Enhance problem-solving skills to identify and address challenges faced by the team or organization.

Supervisors development program

Develop a deeper understanding of one's strengths, weaknesses, values, and leadership style.
Enhance emotional intelligence to better manage emotions, build relationships, and motivate others.
Create a personalized development plan to address leadership weaknesses and strengthen existing skills.
Master clear, concise, and persuasive communication techniques to inspire and motivate others.
Develop skills to lead and manage change effectively within a team or organization.
Instill a commitment to continuous learning and self-improvement to adapt to changing business environments.

Foster a culture of innovation and encourage creative problem-solving among team members.

Leading with emotional intelligence

Develop a deeper understanding of one's strengths, weaknesses, values, and leadership style.
Enhance emotional intelligence to better manage emotions, build relationships, and motivate others.
Create a personalized development plan to address leadership weaknesses and strengthen existing skills.
Master clear, concise, and persuasive communication techniques to inspire and motivate others.
Develop skills to lead and manage change effectively within a team or organization.
Instill a commitment to continuous learning and self-improvement to adapt to changing business environments.

Foster a culture of innovation and encourage creative problem-solving among team members.

Managers development program

Develop a deeper understanding of one's strengths, weaknesses, values, and leadership style.
Enhance emotional intelligence to better manage emotions, build relationships, and motivate others.
Create a personalized development plan to address leadership weaknesses and strengthen existing skills.
Master clear, concise, and persuasive communication techniques to inspire and motivate others.
Develop skills to lead and manage change effectively within a team or organization.
Instill a commitment to continuous learning and self-improvement to adapt to changing business environments.

Foster a culture of innovation and encourage creative problem-solving among team members.

Performance Management & BSC

Grasp the core concepts and processes of performance management, including goal setting, performance evaluation, feedback mechanisms, and development opportunities.
Gain a solid understanding of the Balanced Scorecard framework, its four perspectives (financial, customer, internal processes, learning and growth), and its role in translating strategy into measurable objectives.

Strategic planning & management

Develop the ability to articulate a clear vision and set strategic goals for a team or organization.
Sharpen critical thinking skills to analyze complex situations, make sound decisions, and develop effective strategies.
Enhance problem-solving skills to identify and address challenges faced by the team or organization.

Human Capital Management

Gain a solid understanding of the core functions of HCM, including recruitment and selection, performance management, compensation and benefits, training and development, and employee relations.

Team Building & Employee Engagement

Recognize the importance of collaboration within the team to deliver seamless customer service.
Gain a deeper understanding of team dynamics and foster a collaborative and inclusive work environment.
Develop effective delegation skills and empower team members to take ownership and achieve their full potential.

Organizational Culture & Ethics

Organizational Culture & Ethics

Program Related FAQs

Ethiopian Aviation University

The Ethiopian Aviation University (EAU) is a leading aviation education and training’ institution with 68 years of experience in producing top-notch aviation professionals. EAU offers high-quality education and training in various fields of aviation. Recognized as an ICAO-designated Regional Training Center of Excellence, an EASA-approved Maintenance Training Organization, an IATA Authorized Training Center, and an Ethiopian Civil Aviation Authority Approved Training Organization, EAU has all the resources you need to succeed.

Our diverse and experienced faculty, state-of-the-art facilities, and strong industry partnerships will prepare you for a successful career.

Join us at the Ethiopian Aviation University and let your aviation dreams take flight!

EAU Program offerings

EAU offers a range of programs at different levels, from diplomas and certificates to bachelor’s and master’s degrees. Some of our popular programs include:

Bachelor’s and master’s degrees	Aviation professional and Diploma
Master of Science in Data Sciences	Pilot Training,
Master of Business Administration Management (MBAAM)	Aviation Maintenance Training
Bachelor’s in Aviation Management and Operations (BAM)	Cabin Crew
Bachelor of Science in Aircraft Maintenance Engineering (BAME)	Commercial Training
Bachelor of Science in Aeronautical Engineering (BAE)
BA in Tourism and Hospitality Management

Program detail https://eau.edu.et/programs

Application Steps

You can easily start your application process by visiting our website and apply online. To complete your application, you will need to fill out a form, upload your academic credentials and other necessary documents, and make the required application fee payment. Depending on the program you choose, you may also be asked to undergo an entrance exam or an interview. Simply click on " Admission" and then proceed to the "Apply Online" section to get started.

Admission requirements

The admission requirements vary depending on the program you choose. However, some general requirements include:

As per the minimum university entrance exam result set by the Ministry of Education (Locals)
For international applicants, high school completion with four years of Mathematics and Physics education is required for Engineering programs. For other programs, high school completion with English proficiency is necessary.
Entrance exams delivered by Ethiopian Aviation University.
Candidates should demonstrate a passion for aviation and a commitment to excellence.

For more detailed information, please refer the link: https://eau.edu.et/admission/requirements

Process for international students residency visa

EAU provides student residency visas for international students. An EAU representative will send an invitation letter after admission requirements are met and will facilitate visa on arrival with a valid passport copy. The process takes at least 10 working days. To process, EAU sales representatives will provide a letter, a Police Clearance Certificate, and a Personal History Form. Visa and security pass processes will be facilitated after payment is received. For more information, contact etauinfo@ethiopianairlines.com. The visa fee and related costs are to be covered by the student.

Tuition Fee

Tuition fees vary based on your chosen program. For degree programs, the cost is USD 165 per credit hour for international students, USD 95 per credit hour for the Engineering program, and USD 85 per credit hour for the Bachelor’s in Aviation Management and Operations (BAM) and the BA in Tourism and Hospitality Management for Ethiopian nationals. For more details, see the Fees and Payments section. Additionally, you may need to cover expenses such as books, supplies, accommodation, transportation, insurance, and application fees, which amount to 400 ETB for Ethiopian students and 50 USD for international students.

Accommodation at EAU

EAU provides shared dormitories (accommodating two trainees in each room) along with a wide array of amenities. The dormitories are conveniently located within the university campus, just a short walk from the academic and administrative buildings.

How many semesters are there in the academic year?

There are two semesters in each EAU Academic Year for undergraduate and post-graduate programs.
The standard duration of each semester is 16 weeks.
EAU’s postgraduate program schedule is fixed, with one module every two months. The minimum time to finish is 24 months.
“The duration for aviation professional and diploma training will depend on the specific training program.

Where can I find my schedule?

After registration, undergraduate students can access their timetable on the website, while postgraduate students will receive their schedule by email from their Admissions Officer.
The duration for aviation professional and diploma training will depend on the specific training program.

Our admission office working hours

We are open: Monday to Friday from 8:00 AM to 5:00 PM.
You can also call us at +251115174600/8598, +251115174012, or +251115174532, or
Email us at etauinfo@ethiopianairlines.com.

Career prospects for graduates

Graduates from our programs enjoy a wide range of career prospects. They can pursue opportunities in various sectors, including aircraft manufacturers, aviation management, engineering, tourism, and hospitality. Many find positions in airlines, airports, and related industries, while others may work in logistics, travel agencies, or government organizations. Our strong industry connections and practical training ensure that graduates are well-prepared to meet the demands of the job market.

Pilot: Opportunities exist for employment as a pilot with commercial airlines, cargo airlines, charter airlines, or private jets. Additionally, roles as a flight instructor or test pilot are also viable options.
Engineer: Positions are available as engineers with aircraft manufacturers, maintenance companies, research organizations, or regulatory agencies. Furthermore, roles as consultants or entrepreneurs are also within reach.
Manager: You may seek employment as a manager for airports, airlines, or air traffic control centers.

Performance Management & BSC

Course Objective

Target Audience

Mode of Delivery

Duration in days

5

Explore Opportunities in Other Departments

Executive leadership

Strategic leadership & strategic thinking

Supervisors development program

Leading with emotional intelligence

Managers development program

Performance Management & BSC

Strategic planning & management

Human Capital Management

Team Building & Employee Engagement

Organizational Culture & Ethics

Program Related FAQs

Well come to Aviation University